Service Desk

Our phone lines are always open. We provide instant phone troubleshooting for all common software packages. At DFW IT Pro, our service personnel are certified to offer support for any Microsoft Office Suite application, including questions regarding Outlook Email and Microsoft Exchange Server. Additionally, we are qualified to troubleshoot Windows, Macintosh and Linux operating system issues.

Often, improperly configured software results in compatibility problems during the installation and set-up of new hardware. Our service team will walk you through installing a new network printer or offer step by step guidance for synchronizing mobile devices to the office server.

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As with all of our services, we guarantee around the clock support availability. We know how debilitating computer problems can be to your business and never expect you to wait for a resolution. If our support team cannot remedy the issue over the phone, our emergency support technicians will be dispatched to your location.

Dallas IT Solutions & Technology Consulting We make your technology work. Committed to excellent customer service.